Shipping policy
Shipping Policy
At Zounés Cakes, all orders are delivered through our trusted third-party delivery partners, Uber and courier services.
Delivery
- All deliveries are outsourced to Uber or a courier service.
- Delivery times and availability may vary depending on your location and selected delivery slot.
Delivery Disputes
- In the event of a delivery issue (e.g. late delivery, damaged goods in transit, missing order), please contact us directly.
- We will liaise with Uber or the relevant courier company on your behalf to resolve the matter.
- We are committed to ensuring your order reaches you in perfect condition and will work to find a fair resolution.
For any delivery-related queries, please reach out to us at [your email/contact].
Thank you for your order — we hope you enjoy every slice! 🎂